Project Officer, Compliance (Fraud and Malfeasance Prevention) |
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Position Title: Project Officer, Compliance (Fraud and Malfeasance Prevention) Duty Station: Amman, Jordan Classification: Professional Staff, Grade P2 Type of Appointment: Fixed term, one year with possibility of extension Estimated Start Date: As soon as possible Closing Date: 24 April 2023 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity. Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following non-represented member states:Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Samoa; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states. Context: The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to 50,000 or more individuals each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. Some 1200 multi-disciplinary staff members work in support of the USRAP which has an annual budget in the range of USD 200 million. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight and guidance to IOM’s global support to all resettlement programs. Under the United States Refugee Admissions Program (USRAP), the Resettlement Support Center (RSC) provides critical support and processing services for resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population Refugees and Migration (PRM), IOM manages the RSC for the Middle East and North Africa (MENA). RSC MENA prepares applications for adjudication by and provides support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information about arriving individuals to resettlement agencies in the US and offers Cultural Orientation (CO) training to individuals departing for the US. Under the general supervision of the Deputy Project Manager, RSC MENA and the direct supervision of the Project Coordinator Compliance, RSC MENA, the successful candidate will be based in Amman, Jordan and will have the following duties and responsibilities: Core Functions / Responsibilities: Implement and monitor specifically identified RSC MENA compliance activities in the assigned area(s), such as monitoring and evaluation, training, project support, project reporting, protection and/or fraud and malfeasance prevention. Provide administrative and logistical support for hiring compliance staff and training. Assign duties and give feedback to staff members on their performance to ensure the accurate completion of activities. In relation to monitoring and evaluation, as required, support activities such as rapid performance assessments, surveys, interviews and focus groups by drafting sections of relevant documents, work plans, budget revisions and other required information. Prepare updates and provide information for the Project Manager and USRAP Monitoring Officer. In relation to training, as required, support training activities for RSC MENA, by including monitoring or serving as the USRAP Training Focal Point in coordination with the HR-Business Partner, helping analyzing and identifying training needs and professional development opportunities for RSC MENA, organizing and administering training sessions, delivering trainings, recommending changes to training curricula and techniques, and contributing to the development of new training packages. In relation to project support and reporting, as required, update and implement Standard Operating Procedures (SOPs), and draft sections of reports, presentations, and briefings on activities for the RSC. In relation to protection, as required, support activities related to children, the elderly, persons with disabilities, persons affected by sexual and gender-based violence (SGBV) lesbian, gay, bisexual, transgender and intersex (LGBTI) persons and other marginalized individuals, by identifying and reporting cases, processing COPE cases, counselling minors and analysing or completing documentation related to minors. In relation to fraud and malfeasance prevention, as required, monitor communication about potential fraud and malfeasance, primarily through the designated RSC fraud email box, support the handling of fraud allegations following internal guidance and instructions from the Ethics Office at IOM Headquarters and in coordination with RSC management, provide staff with related training, and report update management on statistics and trends. Provide technical assistance, guidance and information on changes to workflows and procedures to staff members in accordance with the standardized electronic case management system (START), USCIS, PRM Program Announcements and internal Standard Operating Procedures (SOPs). In close coordination with the Project Coordinator, RSC MENA, liaise with external partners as required, including the Refugee Processing Center (RPC) and the United Nations High Commissioner for Refugees (UNHCR) with respect to the provision of information and internal procedures for monitoring and reporting. Participate in RSC MENA at meetings as needed. Draft reports, briefings, background information, narratives and statistical reporting as necessary and required. Maintain and ensure the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules. Alert the Project Coordinators, RSC MENA of any non-compliance to SOPs or codes of conduct by RSC staff members. Perform such other duties as may be assigned.Required Qualifications and Experience: Education Master’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution with two years of relevant professional experience; or University degree in the above fields with four years of relevant professional experience.Experience Experience in USRAP, particularly in RSC activities, such as employment verification, case creation, pre-screening, USCIS adjudications support, scheduling, field support and out-processing, and knowledge of USRAP program implementation, is preferred; Experience in monitoring and evaluation and training is desired; Strong written and verbal communication skills and ability to effectively communicate with and lead a team; Demonstrated proficiency with the standardized electronic case management system(START); Previous experience with fraud prevention and mitigation measures is an advantage.Skills Delivers on set objectives in hardship situations; Effectively coordinates actions with other implementing partners; Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.Languages IOM’s official languages are English, French, and Spanish. For this position, fluency in English and Arabic is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Notes Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php). Required Competencies: Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.Core Competencies – behavioural indicators level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.Managerial Competencies – behavioural indicators level 2 Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings.IOM’s competency framework can be found at this link. https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf Competencies will be assessed during a competency-based interview. Other: Internationally recruited professional staff are required to be mobile. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months. The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted. How to applyTo apply, interested applicants are invited to submit their applications HERE via the IOM e-Recruitment system by 24 April 2023. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information please refer to: www.iom.int/recruitment Posting period: From 11.04.2023 to 24.04.2023 No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. Requisition: VN 2023 141 Project Officer, Compliance (Fraud and Malfeasance Prevention) (P2) Amman, Jordan (58074930) Released Posting: Posting NC58074931 (58074931) Released |
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